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I received my order, but there is an item that is defective. |
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We apologize for the inconvenience. All damaged merchandise will be replaced or refunded promptly. If a package appears to be damaged at the time or delivery, you have the right to refuse it.
Should damage occur in a UPS shipment, contact Customer Service at 800-428-1153. Please retain the original shipping cartons, as examination by UPS inspectors may be necessary.
If a Parcel Post package arrives damaged, notify us.
For Motor Freight shipments, notify the carrier immediately and then contact Kipp Brothers. |
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